1.
A : We
need a Master of Ceremonies to present the best officer at ourcompany’s annual
party. Will you do it?
B :
……………………………
a. Yes, will we
b. Yes, will I
c. I would be glad to do it
d. Will I do it if you pay
me well
e. No he will
2. The following
expressions are correct, except .
a. I've told him to turn
off the lights a hundred times, but he just won't listen
b. Will you wait just a
minute please? I'm almost done
c. We'll never get to the
station on time
d. The doctor says you will
drink lots of fluids and get plenty of rest
e. He says would not drinks
anything
3.
Which one is not correct?
a.
Our son lives in a large Capital city? Ah! That will be Jakarta.
b.
If you like spicy food, you will try a Mexican restaurant.
c.
My daughter is two years old, and whatever you ask she
will always answer "no".
d.
My old car will barely go eighty kilometers per hour.
e.
you likes spicy food, you will try a Mexican restaurant.
4.
Customer
: Hello. I’m interested in
booking a room for the September long weekend.
Receptionist : .
a. I'm not afraid we’re
totally booked for that weekend
b. I'm afraid we’re totally
booking for that weekend
c. I'm not afraid we're
totally booking for that weekend
d. I'm afraid we’re totally
booked for that weekend
e. you am not afraid we're
totally booking for that weekend
5. X : I have to meet the director
next week. Can I make an arrangement?
Y : ……..
a. Yes, sure. The director
is going to have arrangement
b. Certainly, Sir. Let me
tell it first to you
c. Yes, sure. You can meet
him tomorrow morning
d. Yes, I want to have an
arrangement right now
e. Yes, I did not want to
have an arrangement right now
6. A : Could you come on Sunday
at 1.00 pm for the meeting?
B : …………
a. Yes, sure. Thank you
manager
b. OK, then. Thank you very
much
c. OK, sure. I can meet him
afternoon
d. Yes, I want to have a
meeting right now
7. A : OK, Sir. You are confirmed.
You have reserved a single ticket for next weekend. Your flight is tomorrow afternoon,
Sir?
B : ………………………….
a. Thank you for the fly,
Sir
b. OK, then. Thank you very
much
c. OK, sure. I can fly
afternoon
d. Yes, I want to have a
ticket right now
e. Nice to meet you too
8. The expression for
opening the presentations is .
a. "Good luck, Ladies
and Gentlemen …"
b. "Good morning
everybody. It's been very nice to be here…"
c. "My beloved
teachers and friends. Today I would like to present my report"
d. "First of all, I
would like to thank to everybody for helping me to finish my report"
e. Yes, I want to have an
arrangement right now
9. The expressions for
introducing subject of the presentations is ……..
a. "Good luck, Ladies
and Gentlemen …"
b. "Good morning
everybody. It’s been very nice to be here…"
c. "My beloved
teachers and friends.n Today I would like to resent my report"
d. "First of all, I
would like to thank to everybody for helping me to finish my report"
e. you likes spicy food,
you will try a Mexican restaurant.
10. The following are the
expressions used for presenting presentations, except .
a. "Ladies and
Gentlemen, today we are going to talk about my report"
b. "Everybody, please
allow me to say that"
c. "On this event, I’m
happy to inform you that my report…"
d. "Next, we will
discuss about my family"
e. Certainly, Sir. Let me
tell it first to you
11. What is the mistake in
these expressions?
A : Could your company
salesman comes a little earlier?
B : Ten o'clock would be
good.
a. Could
b. your company salesman
c. come a little earlier?
d. Ten o'clock
e. My old car will barely
go eighty kilometers per hour.
12. A :
………..?
B : Okay, I promise.
a. Will you pass me the salt, please?
b. You will be tired after working all day.
c. You will be home by midnight and no
later. Do you understand
d. Can you speak Spanish
13. Which is not correct?
a. Can you give me that black book,
please?
b. Please make yourself at home. You
can watch TV, use the telephone or do anything you like.
c. You can take your stupid ideas and
get out!
d. You can hang your coat in that
closet.
e. enjoying dealing with guests
14. The following expressions are
correct, except .
a. Can I book a bus seat for next
Sunday?
b. What kinds of rooms do you need?
c. Could I have a reservation to
Australia for two days ago?
d. Shinta Hotel, good morning. May I
help you?
15. Which is not correct?
a. Can you hold my coat for a second
while I put on my sweater?
b. She can sail very well, but she
can’t swim.
c. If you don’t understand you can ask
a question.
d. The doctor says you can stay warm
and drink lots of fluids.
e. You will
be tired after working all day
Hotel Receptionist
When
guests arrive at a hotel or call to make bookings, the hotel receptionist is
usually the first person they speak to. It is up to the receptionist to make
guests feel welcome and to deal efficiently
with enquiries. Their tasks are likely to include: allocating rooms to guests,
taking and passing on messages, putting together bills and taking payment, and
handling foreign
Exchange, helping guests with requests,
e.g. asking housekeeping for extra bedding or storing valuables in the hotel
safe.
In
a large hotel, receptionists use a computer to handle reservations, and may
also use a telephone switchboard. They may employ sales skills to encourage
guests to upgrade to a better room or eat in the restaurant, for example.
In
larger hotels, there might be a small team of receptionists, each with specific duties. In a small hotel, they might do non-reception
tasks too-like serving drinks.
Reception desks in larger hotels often stay
open all night, but in smaller hotels night-time duties might be taken over by
the porter. Working hours can include days, nights, weekends and public
holidays. Receptionists might work shifts. There are opportunities for working
part time or only in the holiday seasons.
16. What is the main job described in
the text?
a. Hotel manager.
b. Hotel porter.
c. Hotel receptionist.
d. Hotel room boy.
e. Receptionist
17. The following are the main tasks of
hotel receptionist, EXCEPT .
a. allocating rooms to guests
b. taking and passing on messages
c. putting together bills and taking payment,
and handling foreign exchange
d. enjoying dealing with guests
e. You will
be tired after working all day
18. Where does a receptionist usually
use a computer to handle reservations?
a. Small hotel.
b. Smaller hotel.
c. Large hotel.
d. Larger hotel.
e. biggest hotel
19. A hotel receptionist may also .
a. handle reservation
b. talk to the customer
c. serve drinks
d. encourage guests to order foods and
drinks
e. Drink anything
20. Which statement is NOT CORRECT
based on the text?
a. Receptionists might work shifts.
b. There are opportunities for hotel
receptionist working part time.
c. In smaller hotels, there might be a
small team of receptionists.
d. Reception desks in larger hotels
often stay open all night.
e. You will be tired after
working all day
Questions 21-25 are based on Texts 3 and 4.
Text 3
|
Text 4
|
21. When does Irene Sukandar want to
begin her stay at Kitya Hotel?
a. April 14
b. April 15
c. April 16
d. April 17
e. April 18
22. What kind of room does she request?
a. A room for one person.
b. A room with two queen-sized bed.
c. A room near the pool.
d. A room with a view of the park.
e. A biggest room
23. If Irene Sukandar makes the
reservation suggested in the hotel e-mail, how much will she pay?
a. Rp 1,100,000 c. Rp 4,650,000
b. Rp 1,350,000 d. Rp 5,000,000
24. How far is the hotel from the
Conversation Center?
a. One block
b. Two blocks
c. Three blocks
d. Four blocks
e. One blocks
25. What is included in the price of
the hotel room?
a. Breakfast
b. Room Service
c. Use of the pool
d. Use of the weight room
e. Use something
26. I prefer working at the office
……….. working at the factory.
a. than
b. to than
c. better than
d. rather than
e. Most
27. A : Will you go to the office with me?
B :
…………………….
a. I would rather stay here than go
b. I would rather stay here than going
c. I would rather stay here from go
d. I would rather stay here to go
28. Which of the sentence indicates
preference?
a. Deni doesn't like to apply for the
job as a salesman.
b. Rendi prefers become a programmer rather
than an operator.
c. I like to stay all night to work.
d. My manager asks me to write a
reference letter.
29. All his friends believe that he can
do his job very well. It means he do his job well.
a. may
b. could
c. will
d. is able to
e. am able to
30. "I could have asked somebody
else to finish this report," means ……….
a. I finished the report
b. Somebody else finished the report
c. I asked somebody to finish the
report
d. I don't want to finish the report
e. She do not finish her work.
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